Business HR

Tips for hacking employee performance through digital recognition

When you think of building a happier, more wholesome culture at your organisation, maybe something as simple as giving credit where credit is due can help.

Recognising the effort displayed by employees and establishing initiatives within the company to reinforce appraisal should be priorities.

However, much like many other aspects of business and life, the recognition game can be dynamic, fluctuating and transitioning through different eras.

The days when employee recognition involved posting an ‘Employee of the Month’ announcement on a bulletin board appear to be over and now, your workplace should be made up of rewards and recognition programs that are interactive, engaging and meaningful. Embrace and accommodate the developments of the digital era.

Digital empowerment can pave the way towards happier employees and ultimately, better employee performance.

Here are a few tips to help you kick start your digital recognition journey.

Don’t underestimate the power of social media

The social network revolution gives us a means of communication with seemingly amazing potential and staggering implications. Facebook, LinkedIn and other platforms are used by so many parties (individuals as well as organisations) for a great number of things (one of which is community recognition).

It can all work out really well too, if done right and employees may appreciate praise for a job well done in the form of a LinkedIn, Instagram or Facebook post, comment or reaction. Social media appraisal can boost morale, especially among younger members of your organisation. Employers can also attract new talent by offering glimpses of their company’s culture which fosters recognition in order to help create a workplace image that’s open, fun and inclusive.

Reinforce positive behaviour in public

You may have found that performance appraisals are traditionally conducted through a one-on-one interaction between a team member and a supervisor and while this can be positive, the rest of the company might just be left none-the-wiser. On the other hand, what happens when someone is recognised in a visible, public manner through digital capabilities?

Positive behaviour can potentially be seen by the whole workforce (maybe even the whole world) and allow for a ripple effect, encouraging others to behave and act in the same manner because they feel that leadership will improve. Public recognition can greatly accelerate the impact of an employee recognition program and, in the long run, optimise performance. Look around and you could find that there are loads of options for digital recognition out there with public reward systems integrated as a feature.

Rewarding through gamification

You may also find that time and time again, gamification has proven to be an effective means of instilling purpose and power within the workforce and by setting rules, goals, rewards and milestones, you could achieve some great results. In much the same way that sports, board games or video games work on a psychological level, gamified reward systems may have a tremendous amount of potential to create a competitive company culture that’s optimised for performance. Incorporate a little gameplay in the office, either in the form of a digital trivia game or an app-based scavenger hunt in order to help motivate people and encourage teamwork.

Digital learning can develop talent

Proactive employees should be valued. Expect that, by showing initiative, they are putting themselves in a position to be rewarded with opportunities for self-development. Employers may want to upskill and reskill their teams and, in this digital age, certification programs (as well as free online options) can be rewarding in and of themselves. Digital learning capabilities seem to change a lot and, with an assortment of choices (often hosted by experts in a given field), employees can engage in talent development without being taken too far away from their regular work schedules. So, go exploring! Consider including an online workshop or two for that upcoming employee training session.

Digital options for instant recognition

There are a ton of platforms out there that offer creative and effective ways to help you utilise instant gratification in your organisation. Mobile apps can now measure accomplishments and celebrate milestones while offering instant feedback that lets employees know in realtime that their managers are grateful for their efforts. In fact, look around and you may even find bots that are being designed to recognise good work among teams. These digital capabilities could let you make use of automated virtual prizes (determined by work accomplishments) that employees can redeem for actual rewards.

It seems as though digital recognition has brought us exciting, new and innovative ways to reward and reinforce positive behaviour among employees. Performance can potentially be measured, monitored and determined by new variables, all based on tangible factors like data and psychological trait. By understanding how to effectively tap into these digital capabilities for recognition, you could very well be on your way to encouraging your people towards greater heights.

At TraitQuest, we aim to bridge the gap between employee and employer relationship by providing a robust talent management, employee engagement and talent retention system. As strong believers in growth and progress, our continuous efforts leverage on data-driven decision making, derived traits profiling, workplace gamification via a well-rounded multi-level engagement platform which ensures organisation to achieve top level productivity. To sum up our value proposition – we provide enterprise cloud-based solutions for workflow management and collaboration to drive employees’ motivation and engagement, cultivate a healthy corporate culture thereby retaining your valued employees. We are one of the recipients of HR Vendor of the Year 2018 for Best HR Start Up Company in Malaysia.

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